15 Kraybrezhna str.Sozopol, BG
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    Hotel Blu Bay

    Legal Information

    MC Invest EOOD
    BG115576113
    115576113
    Emil Kelbechev
    Plovdiv, 6 Belgrade Str
    Bulgaria

    reservations@blu-bay.com
    Bank: United Bulgarian Bank AD
    BIC CODE: UBBSBGSF
    Account in BGN: IBAN: BG39UBBS88881000929309
    Euro account: IBAN: BG64UBBS88881400929311

    Actions for making payments via the Internet

    You can pay for your products with VISA and MASTERCARD credit cards, VISA Electron international debit cards, VPAY, MAESTRO national debit cards with the BORICA logo.
    With this choice, your payment is processed in real time, there is no delay in the order and payments are free of charge!

    Virtual POS terminal supports the latest security programs of MasterCard (MasterCard SecureCode) and VISA (Verified by VISA). These are additional protection when shopping online, and it is necessary to enter a password for 3D authentication when paying online. If you have a credit card, ask your issuing bank about the VISA and MASTERCARD security programs, and register your 3-D password for more secure online payments.

    Please note that in no way do we have access to or record the card information you enter when paying online – card number, validity, CVV2 or CVC2 credit card code, 3-D password, secret code for online payment with MAESTRO debit card with the Borika logo.

    If you have not shopped online with a MAESTRO debit card with the BORICA logo, you need to generate a secret code for online payments. You can read additional information on the BORICA website: http://www.borica.bg/

    Online payment by credit and debit cards

    1. Once you have filled in the required information in the form, finalizing the transaction by clicking the “PAYMENT“ button, you will be transferred to the secure SSL payment server, where the online payment is made.

    2. Select a card with which you will make the payment
    Select the “Card type“ you will use to make the online payment from the drop-down menu.

    3. Necessary data for payment by debit card
    After selecting from the menu “Card type“ it is necessary to fill in the fields “Card number“ and “Valid until“ (field format is MM / YY) and “CVV2 / CVC2 code“.

    To finalize your debit card payment, you may need to enter a “Secret Code“ for online payments. You can generate the secret code from an ATM device or in the ways described at: http://www.borica.bg/. Once you have filled in the “Secret Code“ field, click the “pay“ button to finalize the online payment.

    If your credit card is additionally protected with a 3-D password SecureCode for cards with the MasterCard logo and Verified by Visa for online payments, you will need to enter the 3D authentication password before finalizing the online payment.

    Your CVV2 / CVC2 for online payments is written on the back of your card, in the signature field. The code is the last three digits of the number written there.

    4. The payment server authorizes the payment and debits the available funds on the client’s card with the transaction price.

    5. The payment server returns a response as to whether the operation was successful

    Reservation policies

    Non Refundable rate
    The reservation cannot be canceled.
    In case of cancellation, the penalty is equal to the full value of the reservation.

    Flexible tariff
    The reservation can be canceled or modified up to 3.7 or 14 days before arrival, without penalty.
    In case of cancellation outside the set period, the penalty is equal to the value of 1 night.

    The policy for the cardholder’s refusal to make a reservation.
    Cancellation policy

    The hotel is seasonal, as the season is divided into 3 subseasons: Low, Mid and High Season. The accommodation periods are as follows:

    The following tariffs are in force for each season, with the respective cancellation policies:

    LOW SEASON
    05/01 – 06/04/2021
    Non Refundable rate
    The reservation cannot be canceled.
    In case of cancellation, the penalty is equal to the full amount of the reservation.
    Flexible Low Season tariff
    The reservation can be canceled or modified up to 3 days before arrival, without penalty.
    In case of cancellation outside the set period, the penalty is equal to the value of 1 night

    MIDDLE SEASON
    05.06. – 24.06.2021
    11.09. – 30.09.2021
    Non Refundable rate
    The reservation cannot be canceled.
    In case of cancellation, the penalty is equal to the full value of the reservation
    Tariff Flexible Middle Season
    The reservation can be canceled or modified up to 7 days before arrival, without penalty.
    In case of cancellation outside the set period, the penalty is equal to the value of 1 night.

    HIGH SEASON
    06/25 – 09/10/2021
    Non Refundable rate
    The reservation cannot be canceled.
    In case of cancellation, the penalty is equal to the full value of the reservation.
    Tariff Flexible High Season
    The reservation can be canceled or modified up to 14 days before arrival, without penalty.
    In case of cancellation outside the set period, the penalty is equal to the value of 1 night.

    Return policy

    Upon cancellation, the relevant policy is applied, for the specific period of accommodation, to the tariff that was applied when creating the reservation.

    The policy for refund in connection with payments made by bank card

    Amounts charged on reservations to guests who have canceled or overpaid the amounts due on their reservations, in accordance with the cancellation policy and the tariff under which they are made, are refunded within 10 working days from the date of receipt of the cancellation by written agreement between the parties. the amount to be recovered.

    Reimbursement period

    The term for reimbursement of amounts paid with bank cards is up to 10 working days from the date on which the exact amount is agreed between the parties (client and hotel).